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Total Care Plan
Towne Computers delivers proactive maintenance services through our flat fee Total Care Plans.
Designed to reduce your costs, increase your profits
and mitigate your business risks,we partner with
you as your Virtual CIO and IT Department,allowing
you to focus on running your business, not your Technology
Our Relationship begins with evaluating your current
state of technology, including infrastructure,
hardware and line-of-- business applications and
vendors. We work with you to identify your critical
business processes, pain points and vulnerabilities,
and perform a threat analysis to determine your
business risks. Completing this process allows us to
design a Technology Plan that aligns with your
long-term business goals
We become an extension of your business, and true
Partner. Because our Service Plans are based on a
flat monthly fee allowing you the ability to budget
your IT costs annually, We assume both the financial
and technical risks in our relationship, fueling
our commitment to continuously identity and deliver
solutions that improve your efficiencies and reduce
Downtime - as a true Partner should
For more information, please call |
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Technical Ops Center
- Rapid Response
- Certified Technicians
- Published SLA and Escalation Process
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24 X 7 Network Monitoring
- Monitors health of devices and lines of business applications
- Diagnoses problems before they occur
- Immediately alerts technicians of critical issues for immediate response
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